Patient Satisfaction Questionnaire - Service

The Patient Satisfaction Questionnaires involve three separate questionnaires assessing satisfaction with various aspects of a cosmetic procedure.

The Service module includes 9 questions which assess satisfaction with service and practitioner-related factors (e.g, communication, facilities, professionalism of the practice and staff).

It is designed for cosmetic practitioners to gain feedback on how they can improve their service, and should be administered following a cosmetic procedure or surgery.

Developer:

Pikoos, T. D., & Buchanan, B. (2024). www.readymind.com.au

References:

Ware Jr, J. E., Snyder, M. K., Wright, W. R., & Davies, A. R. (1983). Defining and measuring patient satisfaction with medical care. Evaluation and program planning, 6(3-4), 247-263.

Download PDF
Example PSQ-S Report