QR codes are a convenient way for clients to take assessments on their smartphone. This guide will show you how to setup a QR code and make suggestions about integrating …

Security is at the heart of ReadyMind and we encourage users to enable two-factor authentication to enhance protection of your data. Two-factor authentication (2FA) is a mechanism to double-check your …

Allocating your clients to groups can help keep your clients organized. Groups are useful if you want some users (practitioners) to have access to some groups of clients or if …

Saving ReadyMind test results onto your computer or practice management software can be helpful so you can retain a copy in your client file. All results are exportable as a …

Sometimes multiple users (clinicians)  might want access to the same client file. While Account Managers and Supervisors will have access to all client files, users with “Practitioner” level access will …

Sometimes clinicians have the same set of multiple questionnaires that they routinely administer. To streamline this process we created the Batteries feature so that you can save a list of …

Sometimes when you’re sending a client an assessment via email, you’ll want to modify the standard email text to better reflect how your practice works. Within ReadyMind you can save …

Occasionally, you might make a mistake and administer an assessment to the wrong client and want to delete the record of that assessment from the system. You can delete the …

Sometimes you might make a mistake and administer an assessment to the wrong client. If you do, don’t worry, you can reassign that instance of the assessment to the correct …

ReadyMind will automatically assign the date of the assessment result based on the day the assessment was submitted. However, there are some instances where changing the date might be helpful, …

You can change the email address associated with your ReadyMind account. Note that your username for logging in is your email address.  Go to Account Select Account Details Under Email …

If you want to send out a mass email survey to clients and maintain anonymity, you can use Dummy Client. You can obtain the URL link via Dummy Client and …

Some assessments in ReadyMind include a visual representation of symptom changes over time. Sometimes it can be helpful to share these graphs with a GP or referring practitioner in the …

If you can’t login to your ReadyMind account and receive the message “Unable to sign in. Please check your account information and try again“, it will either be because your …

Being able to edit client details after creation will assist with new contact details as needed. The following steps will take you through how to update this information. 1. Go …

Below are the details for how to add a new client. The limit of how many clients you can add will be dependent on your plan. To check your limit …

ReadyMind offers the ability to export assessment data in a CSV format for your clients.  To receive CSV results via email as assessments get completed: 1. Go to Account2. Go …

If you’re part of a practice account, each client is assigned to a different practitioner.  While Account Managers and Supervisors can see all clients within a practice, users with “Practitioner” level …

One of the most popular features in ReadyMind is the graphing of score histories. This is particularly helpful when showing clients the progress they have made over the course of …

You can send an assessment to clients so they can complete the questionnaire remotely on their own device (e.g. phone or laptop). You can either email the assessment from within …

Assessments can be emailed instantly from your device (laptop, tablet, smartphone) to the client’s own device so they can complete the assessment at home or in your waiting room. There …

To assist with routine outcome monitoring, assessments can be scheduled to be automatically emailed to clients on a weekly, monthly, etc basis. Clients can then complete the assessment at home …