Organising Clients with Groups
Allocating your clients to groups can help keep your clients organized. Groups are useful if you want some users (practitioners) to have access to some groups of clients or if you’re analyzing outcome data on a group-specific level. If you’re part of a practice with multiple users (practitioners) you can use groups to make clients […]
I can’t add new clients?
Related Articles Back to Support There are three main reasons why you may not be able to add new clients. It could be due to the account exceeding the limits of clients available on the plan. See here for details of plan tiers. Some users have experienced problems adding clients for technical reasons, where […]
Export and save result PDFs into practice management software
Saving ReadyMind test results onto your computer or practice management software can be helpful so you can retain a copy in your client file. All results are exportable as a PDF for easy upload to other systems. To learn how to export raw data, click here. The below guide is using Google Chrome browser, other […]
How to share client access with another practitioner
Sometimes multiple users (clinicians) might want access to the same client file. While Account Managers and Supervisors will have access to all client files, users with “Practitioner” level access will only be able to see clients that are assigned to them. To assign a patient to another user, an Account Manager and Supervisor can follow […]
What time does scheduled assessments get sent out?
To assist with routine outcome monitoring, assessments can be scheduled to be sent out on a weekly, monthly, etc basis. You can find more information on how to do this here. The default time for scheduled assessments is 7am Australian Eastern Standard Time. Back to Support Related Articles
Queue multiple assessment with test batteries
Sometimes clinicians have the same set of multiple questionnaires that they routinely administer. To streamline this process we created the Batteries feature so that you can save a list of assessments within your account. For example, a user might choose to create an “Intake assessment” battery or a battery for “discharge” See the below steps […]
How to create customised email templates
Sometimes when you’re sending a client an assessment via email, you’ll want to modify the standard email text to better reflect how your practice works. Within ReadyMind you can save up to 5 email templates, using the below steps: 1. Go to Account2. Select Account Details3. Scroll down to find Email Templates4. Click on Create […]
How long can I use ReadyMind for free?
ReadyMind currently only offers free subscriptions for practitioners in training (e.g., provisional psychologists). Alternatively, the pro plan annual offers the free trial for 15 days before the first charge. You can find more information about the available plans here Back to Support Related Articles
How to merge two ReadyMind accounts?
We’ve found that some users accidentally sign up to ReadyMind twice with two different email addresses and want to consolidate the two user accounts into one so that all the clients are in the one place. You’re in luck! You can do that with the following steps: Within the account that you would like to […]
Delete an assessment result from a client record
Occasionally, you might make a mistake and administer an assessment to the wrong client and want to delete the record of that assessment from the system. You can delete the record of the assessment with the below steps: 1. Go to Clients2. Select your Client3. Under Past Results, find the completed assessment that you want […]